Our Refund Policy

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else.

You can return or exchange your purchase for up to 14 days from the purchase date.

Call us for a Return Merchandise Authorization (RMA) prior to returning goods.

Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

It is in our interest to ensure that you, our customers, are happy with your purchase, and in the event of a problem we will always endeavor to find a equitable solution. We have been in business for many years and our aim is to give you, our customer, exceptional service and if you are unhappy with any element of your dealings with us then please contact us immediately.

You, as our customer, are entitled to a replacement or refund for a major failure within the warranty period. Full details of your consumer rights may be found at www.consumerlaw.gov.au